Refund Policy

Refund Policy

Review our refund policy and send us an email if you believe your situation warrants an exception.

Important: Payments are non-refundable, including fees and other charges. Please see additional details below.

Plus, and Premium Subscriptions

Recruiter Plus subscription, and other recruiter subscriptions are non-refundable. If you cancel your recruiter plus subscription, all of your recruiter plus features will expire at the end of your billing cycle.

Add on products

There are currently no add on products.


Under the laws applicable in your jurisdiction, you may qualify for a refund. For example, if you’re using our services for yourself (instead of on behalf of a business):

1. Citizens of the European Union are entitled to a full refund during the 14 days after the subscription begins. Note: This 14-day period begins when the subscription service starts. For example, if you signed up for a one-month free trial, the period begins on the first day of your free trial, so there will be no fees paid as a refund.

2. If you believe your situation warrants an exception, please send us an email and explain us your situation.