Review our refund policy and send us an email if you believe your situation warrants an exception. Important: Payments are non-refundable, including fees and other charges. Please see additional details below.
Plus, and Premium Subscriptions
Recruiter Plus subscription, and other recruiter subscriptions are non-refundable. If you cancel your recruiter plus subscription, all of your recruiter plus features will expire at the end of your billing cycle.
Add on products
If you purchase any of the interview preparation packages, express 30, coaching or mentor there is no refund given. If you cancel the session there is no refund. If the coach cancels the session we will reschedule to another time. If you have to cancel we will try our best to reschedule with you one time only.
If you believe your situation warrants an exception, please send us an email and explain us your situation.