I have been responsible for the entire booking process of 3 boats, which take scuba divers on weekly trips. These liveaboards are located in three different countries but all owned by the same company. The client, I have been working for, since the beginning of 2018 completely trusts me with handling all reservations, communication with partner agencies, invoicing, and monitoring payments. My own guideline is to make sure every travel agency receives an answer to all emails of the day before they close their office and my response time to all emails from different time zones is less than 12 hours. I have profound knowledge of the destinations and the scuba diving industry and can answer most questions, without doing any research.